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Quick Links. See also: Service Manual , Reference. E, En. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc. All rights reserved. Table of Contents.
Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling Page 4 Electronic emission notices Page 6 The power button and the power cord port are located at the rear of the printer, on the left.
The USB port and a cable lock access point can also be found at the rear of the printer, on the right. Page 7 The network model Lexmark En has six lights and two buttons. Note: The Continue button also functions as a light on the En model. Also, when the printer is reset, or when a printer setting is changed in the menus, both lights cycle.
Use the light sequence table to find the message being indicated, then click the message for more information. Printer is functioning properly. Overview of the Lexmark E operator panel Page 13 Press and release — Press and hold Waiting Light sequence: Error—Blinking Message: Printer is waiting until a print timeout occurs, or until additional data is received.
Page Invalid Engine Code Current job is canceled. All active print jobs are canceled. A user default setting remains in effect until the user changes it or until the user restores the factory default settings. Page Not Ready New code is being programmed into the engine or firmware.
Solution: Wait for message to clear. When printer has finished programming the code, it returns to ready. Note: No button is active while this message is displayed. Overview of the Lexmark E operator panel to cancel job. Page Restoring Factory Defaults Remove the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location.
See Ordering supplies on page 66 for a list of correct supplies and part numbers. Page 17 Press twice quickly to see the secondary light sequence. Solution: Close the open door. Overview of the Lexmark E operator panel Primary light sequence Primary light sequence Secondary light sequence Secondary light Load media Light sequence: Error—Blinking Page Host Interface Disabled Printer discards all jobs previously sent. Jam in the printer paper path Note: All jams show the same primary code.
Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E operator panel Primary light sequence Secondary light sequence Page Service Error Printer has a service error, and printing has stopped. Solution: Turn printer off and back on. If lights are still blinking, contact customer support. See the Lexmark web site at www. When the printer is turned on, all lights cycle as a self test is performed. Also, when the printer is reset, or when a printer setting is changed in the menus, all lights cycle.
Overview of the Lexmark En operator panel Secondary light sequence Page 30 Current job is canceled. Page 32 Remove the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. Solution: Remove current toner cartridge, and install a new toner cartridge.
Page 34 — Reduce complexity of the page by reducing the amount of text or graphics. Note: This error is only detected during power-on cycle. Overview of the Lexmark En operator panel Primary light sequence Primary light Overview of the Lexmark En operator panel Primary light sequence Primary light sequence Secondary light sequence This occurs when the printer does not know the loaded media size or when there is a problem feeding the media. In addition, the toner in the toner cartridge is getting low.
Solution: Turn the printer off and back on. If the lights are still blinking, contact customer support. Page Types Of Print Media To reduce printing problems and receive the best print quality, try a sample of the media you are considering before buying large quantities. Page Preprinted Forms And Letterhead Use transparencies designed specifically for laser printers. We recommend Lexmark laser printer transparencies: part number 70X for letter size transparencies; part number 12A for A4 size transparencies.
Page Card Stock Loading print media into Tray 1 The printer has two print media sources: Tray 1 and a multi-sheet priority feeder. Media in the priority feeder will be picked first. After the supply of media has been used up, media will be picked from Tray Page 49 The attached backstop can be adjusted in and out to fit the length of the multiple sizes of print media the printer supports.
Note: Tray 1 width can be adjusted by pushing in on the left guide. To increase the width, squeeze the tab attached to the right guide and slide to the right until the selected media width is matched. Page 50 Prepare a stack of print media for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. Place the prepared stack of print media into the tray and push the attached backstop lightly against the end of the loaded stack.
Use the priority feeder to make quick runs of print media types or sizes that are not currently loaded in Tray 1. Prepare the printer for jam removal by opening the paper support out and removing all printed pages from the output bin. Page 54 Open the top door, and remove any lodged print media from the paper path. To avoid personal injury, use caution when opening the top door to remove a jam from the fuser area. Open the front door by sliding the release button to the left.
Clearing jams Page 55 Pull the front door up until it clicks into an open position, and remove any lodged print media. To remove print media behind the toner cartridge, it may be necessary to remove the toner cartridge by grasping the plastic handle and pulling straight out.
Page 56 Place the toner cartridge on a flat, clean surface. Replace the toner cartridge by placing it into the guides and pushing it into the printer. Page 57 Print media tasks and tips Close front door by pressing firmly in the center of the front door with your thumb until the door clicks shut.
Make sure all other doors are closed securely and press Continue to resume printing. Note: The page which caused the jam will reprint. Page Chapter 4: Printing Tasks Printing tasks Section Printing from the priority feeder Printing on both sides of the paper manual duplex Printing multiple page images on one page N-up printing Printing on letterhead Canceling a print job Printing tasks Page If both the priority feeder and Tray 1 are loaded with print media, the printer will pick from the priority feeder until the print media is empty, then continue printing from Tray 1.
Page From A Macintosh Computer Hold both sides of the print media close to the priority feeder and push into the printer until the media stops. Note: Do not force the print media into feeder. Forcing media causes jams. Page Printing On Both Sides Of The Paper Manual Duplex Printing on both sides of the paper manual duplex Printing on both sides of the paper reduces total printing costs and is environmentally friendly.
Macintosh does not support manual duplex printing. Follow the directions below to print on both sides of the paper manual duplex from Windows. The printer prints every other page of the document first. Once the first side of a job prints, the Load Paper and Continue lights blink see Print side two of a duplex job on page 20 or Click Preferences or Options, Printer, or Setup, depending on the application to view printer driver settings.
Click the Paper tab. Select Letterhead from the Paper type drop-down list. Select the appropriate paper size and tray. Page Canceling A Print Job A print job can be canceled from the operator panel or from the computer.
Page Chapter 5: Supplies Information Supplies information Section Supply items needed Ordering supplies Storing supplies Conserving supplies Assessing supply needs Checking toner cartridge and long-life photoconductor kit levels Changing the toner cartridge Changing the long-life photoconductor kit Lexmark Return Program Recycling Lexmark products Supplies information Page To locate a nearby dealer, call In other countries or regions, visit the Lexmark online store at www.
Page Assessing Supply Needs The Toner low light sequence appears when the toner cartridge is nearing empty see Toner low on page 23 for the Lexmark E, or see Toner low on page 42 for the Lexmark En.
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